Danish Digital Award
Digital Activation – Nominee 2020
Customer Experience – Gold 2019
Embarking on a journey with PureGym over a decade ago, our mission has remained steadfast: empower members to maximise their subscription and fulfil their full fitness potential.
Undergoing a significant rebranding from Fitness World to PureGym, our recent success story is centered around the implementation of a white label approach, allowing for a smooth and transformation of the app's look and feel.
Digital Activation – Nominee 2020
Customer Experience – Gold 2019
Best E-Commerce App – Gold 2020
Unique app downloads across devices (¼ of danish pop.)
Average user rating from 10,000+ reviews
Class bookings through the app
Sign-ups to challenges
The rebranding from Fitness World to PureGym was not limited to the physical gyms in Denmark but equally included the digital channels, such as the app. For more information on the app, its purpose and features see link.
To support the white-label flavours seamlessly, we initiated a comprehensive streamlining. Colours, fonts, and icons were streamlined and unified across the app, ensuring consistency and a cohesive brand identity. By simplifying the design and creating reusable user interface components, we provided PureGym with clarity on customisation possibilities for each flavour. The outcome was a set of branding guidelines that facilitated the seamless addition of upcoming white-label flavours.
From a technical standpoint, we automated the app-building process for each white-label flavour. But what does flavours actually mean? It means that you can have the same app taste in a different way, with another look and feel, with the flick of a switch, all from the same code base.
This automation ensured that the correct fonts, colours, and icons were automatically selected during the build, maintaining a single app code base while transforming aesthetics dynamically. Not to mention the time savings combined with this setup.
Moreover, we strategically incorporated feature flags into the user interface, enabling easy toggling off of individual features, allowing for different versions of the app to be created for different markets if needed. This flexibility addressed the diverse needs of different white-label flavours, allowing for a tailored experience, whilst still harvesting all the benefits of the single code base setup, such as only having one source to maintain, debug and develop on. However this is not all it does! A commonly overlooked white-label advantage is that of the whole feature toggling and how to work with this from a go-to-market perspective. The toggling on and off of specific features in specific markets allows the business to work with split testing to understand whether or not a feature will perform well or to work with a controlled stage roll out concept, that is not only managed by the app stores.
Our commitment to PureGym's success extends beyond aesthetics. The app, now PureGym, has been listed several times by Apple as editors choice and now stands as the fourth most popular health and fitness app in the Danish App Store as of January 2024, showcasing remarkable performance metrics.
In essence, our white-label approach transformed PureGym's app identity, aligning seamlessly with the evolving journey PureGym is on. Shape and PureGym continue to lead the way in the digital health and fitness landscape, building products that transcend expectations and empower users on their wellness journey.